One platform for your complete returns lifecycle.
ReturnIQ connects with your OMS (including Manhattan Associates) and WMS to streamline return inspections, automatically issue refunds, and handle inventory adjustments without manual intervention.
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End-to-end return management
for ecommerce brands
ReturnIQ creates a comprehensive solution that addresses every aspect of return processing,
from initial scanning to refund issuance and inventory updates.
Streamlined Intake & Processing
Scan barcodes for instant order lookup, eliminating manual data entry and reducing processing time by up to 65%
Multimedia Quality Documentation
Capture photos and videos of returned items to create visual evidence for quality assessment and dispute resolution
Automated Refund Processing
Integrate directly with your OMS to automatically issue customer refunds as soon as inspections are approved
Inventory Management Integration
Connect with your WMS to handle stock adjustments after inspections, maintaining accurate inventory counts
SLA-Driven Prioritization
Automatically prioritize returns based on customizable service level agreements to ensure timely processing
Comprehensive Analytics Dashboard
Access real-time insights into return trends, processing metrics, and operator performance to optimize operations
Seamless collaboration across teams and partners
ReturnIQ enables efficient workflows between warehouse operators, supervisors, client services, and marketplace partners to ensure smooth return processing and issue resolution.
- Team collaboration workflows connect all stakeholders in the return process
- Multi-merchant management for handling returns from various sales channels
- Marketplace integration with platforms like Amazon and Zalando for synchronized quality control
Return management solutions for every
stage of your business growth
Essential return processing
for growing brands
Start with core capabilities including barcode scanning, multimedia documentation, basic refund processing, and essential reporting to streamline your return operations immediately.
Advanced automation for high-volume operations
Scale your return management with automated refund processing, WMS integration for inventory updates, SLA-driven prioritization, and comprehensive analytics to handle large return volumes efficiently.
Enterprise solutions for
multi-channel retailers
Manage complex return operations across multiple sales channels, warehouses, and marketplace platforms with advanced team collaboration, custom workflows, and synchronized partner integrations.
Transform your return operations today
Join leading ecommerce brands using ReturnIQ to automate refunds, streamline inspections, and optimize warehouse operations.
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